Return Policy - The Chic Collegiate

Returns/Exchanges:

To make a return and/or exchange, please read our return policy below and follow instructions. Order invoice must be included if returning.

Email TheChicCollegiate@gmail.com if requesting a return. All returns must be confirmed via email before being sent.
Merchandise must be postmarked within 7 days of receiving your shipment (any returns postmarked after 7 days from delivery are subject to a 10% restocking fee).
Merchandise must have tags still attached, be unworn, unwashed, scent free (no perfume, smoke, etc.), and stain free.
Damages must be reported within 2 days of receiving the order. If manufacturer fault is to blame, a refund will be issued or an exchange can be done.
Once return has been delivered, 3-5 business days are needed for processing.
An email confirmation will be sent when the refund has been issued. If exchanging, we cannot guarantee the item will be in stock when return is processed.

Shipping Instructions:

Customer is responsible for funding the cost of shipment. It is highly recommended to purchase tracking/insurance to provide when product is shipped.

Items Excluded From Returns: